Communication

Communication:

–Understand the value and types of listening skills including empathetic and active listening

–Practice respectful verbal and written communication with professionals and other peers

–Use person-centered language

–Maintain documentation and collect data as required

–Understand how to model and educate on conflict resolution

–Understand effective coaching techniques such as Motivational Interviewing

–Define and understand the importance of person-first recovery language at all times to support personal recovery and empowerment

–Understand conflict resolution and problem- solving skills

–Identify group facilitation skills to promote support and self-efficacy